RETURN & SHIPPING POLICY

Returns

We do our very best to provide quality products you will love. We want our customers to be completely happy with their purchase. If you are not completely satisfied with your order, please contact us within three days of receiving your merchandise and we will be happy to find a solution. 

Please contact us at shopinspirationavenue@gmail.com within 5 days of receiving your order, and we will email you with return instructions. Please include your name, address, date purchased and order number in your email.

Please note, if we do not receive an email for a return on a purchase within five days of the customer receiving the product, the customer will not be eligible for a refund.

 

All sale items are final and non-refundable. Gift certificates are non-refundable.
Please make note before purchasing.

Returns must be received within 30 days of the date purchased in order to receive a full refund. Unfortunately, we cannot refund shipping and handling fees and the customer is responsible for re-shipping fees. Return labels will not be provided. Refunds will be made within 14 days of receiving the returned product that was purchased. It’ll be refunded to the payment method the you used to make your purchase.

Although every effort is made to photograph our items accurately and describe our products in detail, we cannot guarantee every computer monitor will accurately depict the actual color of the merchandise.

If you decide you want to cancel your order completely, please notify us within 12 Hours of placing your order and we will refund you in full within the next 5 business days. 

 

Shipping

All orders are processed within 3-7 business days. Some custom orders also include a 1-7 business day production time. Please check the order details on the product page. Orders are not shipped or delivered on weekends or holidays. 

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier's website.

Due to delays related to demand and COVID-19, Inspiration Avenue orders may experience delays.